FAQs

The registration dashboard is a unique online system, which provides delegates with an effective and efficient way to register and look after all aspects of the conference themselves prior and post conference. You can re-visit your registration dashboard at anytime to add social function tickets, add/amend your extras, book or amend your accommodation, make payment, edit/begin your abstract or download your invoice.

If you have previously registered for a conference run by ASN, you would have more than likely developed your own 'registration dashboard'. If so, when registering for this conference - please enter your email and password under 'returning delegate', and click on ANZSEV 2025.

If you are yet to register for a conference run by ASN - you will need to set up your own registration dashboard and therefore you will need to click on 'register as a new delegate'. Once you have filled out your details, you will have now developed your own 'Registration dashboard'.

If you are a group manager who is arranging registrations for delegates within your organisation, please contact sally.w@asnevent.net.au for registration instructions.

If you are a group manager that is arranging the payment of registrations for delegates outside of your organisation, please contact sally.w@asnevent.net.au with the following details:

• Name of sponsored delegate(s)

• Items and amounts to be covered as part of the sponsorship

• Name of conference

If you require a separate invoice for sponsored delegates and staff members, please contact If you are a group manager who is arranging registrations for delegates within your organisation, please contact sally.w@asnevent.net.au for registration instructions.

If you are a group manager that is arranging the payment of registrations for delegates outside of your organisation, please contact Jeffrey jeffrey.c@asnevents.net.au with the following details:

• Name of sponsored delegate(s)

• Items and amounts to be covered as part of the sponsorship

• Name of conference

If you require a separate invoice for sponsored delegates and staff members, please contact sally.w@asnevent.net.au

A secure site is provided for online payment of your charges. This has its own section on the ‘dashboard’. The payment options are:

Credit card - Visa, Mastercard or American Express. Please note that you will be charged a 1.25% surcharge on Visa, Mastercard and 2.95% surcharge for using American Express

Direct debit (you will be emailed banking instructions upon application)

An Australian Tax Invoice will be provided for all registrants once registered. You can reprint this and your receipt from your ‘dashboard’ at any time.

The ABN for the conference is 90 093 246 176. All rates quoted include GST and are in Australian dollars.

All online registrations are checked by the secretariat. If there is any query they will contact you. If you wish to make changes or additions after you have registered, return to your ‘dashboard’. The ‘dashboard’ also keeps a record of any abstracts you have submitted.

ASN supports responsible use of on-line credit card transactions and reports suspected fraudulent activity to Federal Police and the Immigration Office.

Should your circumstances change, and you are unable to attend the conference, you must contact ASN Events via email sally.w@asnevent.net.au Registration cancellations will incur a cancellation fee of AU$100 if made in writing before Friday 6 February 2026. Cancellations received after this date will not be refunded. If you have not yet paid for your attendance at the time of cancellation this must be paid in full. Email the Conference Secretariat.

In accordance with the above policy, cancellations made:

Before Friday 6 February 2026 will be eligible for a full refund less $100 cancellation fee

On or after Friday 6 February 2026 will not receive a refund, however, delegate substitution is possible. Click here for more information.

In the event you are unable to attend the conference, substitution of your registration is available to an unregistered colleague or friend by writing via email to ASN Events. Any reimbursement for registration and additional costs must be sought directly with the new attendee.

Head to the Abstracts Page to find out more.

Click here to view the full conference terms and conditions.